Adam & Joanne, Ashland, MA

John,

We are writing this letter today to recognize the great job Paul St. Martin did in working with us to approve the appearance of our home. Over the past three years, we have been searching for the right company to help us reach our home improvement goals. We had reached out to many companies and independent contractors asking for bids and estimations. Some of these never returned our calls, some came but never sent us their estimates, and many never even followed up on our initial inquiries. Those that did come were not very professional, offered incorrect advice, didn’t really seem to care about our vision, and frankly just seemed to be trying to make a quick buck. The experience was very disheartening. Except for Paul.

Let me start by acknowledging that I can be quite difficult to work with. I ask many questions, take my time in making large decisions, and enjoy getting the most for my investment. Over the past three years, I can honestly say Paul was the only salesman that returned our calls, came and gave estimates, followed up afterward, and offered truly honest advice on assessments about our home. He was the only one who seemed to care about our best interests. His honesty, caring nature, and most of all patience with us during this search are what we appreciate most about him. My wife and I are in agreement that Paul is one of the best salesmen we have dealt with over the years.

We look forward to working with your company and seeing the finished product, which has been many years in the making.

- Adam & Joanne C.
 in Ashland, MA
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Karen L.

United Home Experts did a great job from start to finish. Mike D. made the contract with us and he knew just what we needed to get the project started. The first team came in to take down old siding and put up new. They were very efficient and professional. They arrived early in the morning and worked until late in the afternoon. Our project manager, Weuler, was very patient with us as we sampled 7 or 8 different colors of house paint! He gave us all the time we needed to make our decision and we are very happy with our choice. He also explained the sequence of the project to us which was very helpful. Our skillful carpenters worked to repair everything that needed to be done before the painting began. Finally, our painters worked very hard and put in long hours painting our house and deck. At the end of our project, they invited us to check everything to make sure all was done to our satisfaction. We appreciate the professionalism, knowledge, and interpersonal skills of all the United Home Experts that worked on our house.

- Karen Lowery
 in Wayland, MA
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David D.

Roofing and carpentry crews were first class. Roofers got the job done quickly and expertly. Very clean. Carpentry was fantastic. The finish work on and under my screen porch were works of art. My house trim and window casings look great.

- David D.
,Roofing, Carpentry and Painting
 in Holliston
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Janice S.

Fernando is a complete professional, caring, and on top of everything. He communicated throughout the project and workday so that was aware of progress and he covered all the detail of what I needed to know or any questions I asked. Fernando has been a pleasure to work with.

Fernando’s team, Clayton, and Kjell have been professional, pleasant and informative as well. You are fortunate to have such great people represent your company!!

- Janice Sage
,Siding & Painting
 in Framingham, MA
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Robert B.

We are extremely pleased. Our house looks great.

- Robert B.
,Exterior Painting
 in Brockton, MA
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Meg N.

Although we have a little outstanding work, I am confident in my high ratings of the staff and company, as represented by David Lamoureux. We had our house, garage and deck (exteriors only) painted; in my experience, the work crew took great care in the job, and were professional, helpful and nice. Everything looks great. We had one glitch in communications (on both sides) around the deck staining but David and the crew worked quickly to rectify the problem and we are happy with the (as yet unfinished) results. I will be happy to recommend the company.

- Meg N.
,Painting
 in Weston, MA 02493
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Mark G

There were a few touch ups that needed to be taken care of after the project was completed and they were very responsive and came out to address the issues. I judge people on how well they respond when there are issues, so I was pleased.

This is the second time I’ve used United and I would use you again.

- Mark G
 in Cambridge, MA
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Donna M.

I was most satisfied with the staff and salespeople that I worked with. I would like to recognize Mike Dudley for his exceptional service.

- Donna M.
 in Hopkinton, MA
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Brian M.

I am a repeat customer of yours. Consider me a reference!

- Brian Moses
 in N. Kingstown, RI
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Shaun McDermott & Prof. L. Jean Camp

We are pleased to recommend United Painting Company based on our very positive experience.

Following our first contact to the company United Painting promptly scheduled a walk-through to estimate our residential painting job, arrived on time, and provided a written, detailed quote on the spot for the work. Their price was competitive and fair. Manager Roy Melnick provided his direct phone number and was very responsive to our subsequent questions.

Our job had to be done under a tight deadline, and when we had formally arranged the work with United Painting they worked with us closely to be sure the job was completed on time. The paint job itself was of top quality.

Overall we experienced excellent service and professionalism from United Painting, and we recommend them highly.

- Shaun McDermott & Prof. L. Jean Camp
 in Arlington, MA
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