United Home Experts did a great job from start to finish. Mike D. made the contract with us and he knew just what we needed to get the project started. The first team came in to take down old siding and put up new. They were very efficient and professional. They arrived early in the morning and worked until late in the afternoon. Our project manager, Weuler, was very patient with us as we sampled 7 or 8 different colors of house paint! He gave us all the time we needed to make our decision and we are very happy with our choice. He also explained the sequence of the project to us which was very helpful. Our skillful carpenters worked to repair everything that needed to be done before the painting began. Finally, our painters worked very hard and put in long hours painting our house and deck. At the end of our project, they invited us to check everything to make sure all was done to our satisfaction. We appreciate the professionalism, knowledge, and interpersonal skills of all the United Home Experts that worked on our house.
Roofing and carpentry crews were first class. Roofers got the job done quickly and expertly. Very clean. Carpentry was fantastic. The finish work on and under my screen porch were works of art. My house trim and window casings look great.
Fernando is a complete professional, caring, and on top of everything. He communicated throughout the project and workday so that was aware of progress and he covered all the detail of what I needed to know or any questions I asked. Fernando has been a pleasure to work with.
Fernando’s team, Clayton, and Kjell have been professional, pleasant and informative as well. You are fortunate to have such great people represent your company!!
We are extremely pleased. Our house looks great.
Although we have a little outstanding work, I am confident in my high ratings of the staff and company, as represented by David Lamoureux. We had our house, garage and deck (exteriors only) painted; in my experience, the work crew took great care in the job, and were professional, helpful and nice. Everything looks great. We had one glitch in communications (on both sides) around the deck staining but David and the crew worked quickly to rectify the problem and we are happy with the (as yet unfinished) results. I will be happy to recommend the company.
There were a few touch ups that needed to be taken care of after the project was completed and they were very responsive and came out to address the issues. I judge people on how well they respond when there are issues, so I was pleased.
This is the second time I’ve used United and I would use you again.
I was most satisfied with the staff and salespeople that I worked with. I would like to recognize Mike Dudley for his exceptional service.
I am a repeat customer of yours. Consider me a reference!
We are pleased to recommend United Painting Company based on our very positive experience.
Following our first contact to the company United Painting promptly scheduled a walk-through to estimate our residential painting job, arrived on time, and provided a written, detailed quote on the spot for the work. Their price was competitive and fair. Manager Roy Melnick provided his direct phone number and was very responsive to our subsequent questions.
Our job had to be done under a tight deadline, and when we had formally arranged the work with United Painting they worked with us closely to be sure the job was completed on time. The paint job itself was of top quality.
Overall we experienced excellent service and professionalism from United Painting, and we recommend them highly.
I am not usually a letter writer, but had to write this one. After receiving 3 estimates for painting my house and garage, I chose the most expensive company and let me explain why. First of all your estimate was $ 300.00 more than the least expensive company. Of the three estimates I received you were the most professional in your approach. You were neatly dressed, had a decent car, and made a neat and professional presentation. You did not rush the estimate process and took time to measure the house and garage and then sat with my wife and I and explained the process and answered all our questions.
My reasoning was as follows: This guy is neat and professional in his appearance and presentation, does not rush the meeting. It stands to reason his company would exhibit the same characteristics when painting the house. My reasoning proved correct.
The time frame you quoted me was very accurate within a couple of days. I could not ask for a better crew than the one you sent to do the work. The gentlemen were very professional and courteous. They arrived promptly at 8:00 a.m. every morning and worked very hard the whole time they were here. When we were exiting or entering the house through a taped door and they were within sight of the door they came over and undid the tape for us to get in or out.
They consulted me on more than several items to check what I wanted done with the situation. Everyday they policed the property before they left and cleaned all debris and removed their equipment. Daily when they left, my property was as neat as when they arrived in the morning. I can not say enough about these three gentlemen, their work ethics and their professional demeanor. We did not hear a profane word or blasting radio or anything out of the way the whole time they were here. The only thing we can say about the whole experience is “This is the way all things should be done”.
In conclusion I refer to the old adage “You get what you pay for.” Although your price was a bit higher than the other quotes, I can honestly say we are extremely satisfied and happy with the work done and the manner in which it was done.
I will heartily recommend your company to anyone who needs painting services. Please feel free to use this letter in your presentation folder when talking to prospective customers.
Again, Thank you so much for a job well done.
Servicing Massachusetts, Rhode Island, Northern Connecticut, and Southern New Hampshire