Terms & Conditions
Welcome to the United Home Experts website ("Site"). By accessing or using this Site, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree with these Terms, please do not use this Site.
United Home Experts ("United Home Experts", "UHE", "we", "us", or "our") provides exterior home improvement services throughout Massachusetts, Rhode Island, Connecticut, Southern New Hampshire, and Southern Maine.
These Terms apply to all visitors, users, and any other person who accesses this Site.
Table of Contents
Use of This Website
You may use this Site solely for lawful purposes, including to:
- Learn about our services
- Request a free estimate or consultation
- Submit a service or contact inquiry
- Access educational resources and customer information
You agree that you will not:
- Use the Site for any unlawful or fraudulent purpose
- Attempt to disrupt, damage, or interfere with the operation of the Site
- Attempt to gain unauthorized access to any systems, data, or accounts
- Copy, reproduce, or redistribute Site content for commercial use without our permission
- Misrepresent your identity or any information you provide to us
We may update, modify, or restrict access to this Site at any time without notice.
Informational Nature of Content
All content on this Site is provided for general informational purposes only. This includes, but is not limited to:
- Project photos and descriptions
- Service descriptions for roofing, siding, windows, doors, painting, and related work
- References to materials, brands, and systems
- Blog posts, FAQs, and educational content
- Mentions of warranties, promotions, or financing options
Nothing on this Site is intended to:
- Serve as a binding quote or guarantee of price
- Guarantee specific product availability
- Serve as a warranty, contract, or final agreement
- Replace an in-home assessment by a Home Expert
All final terms, pricing, and warranties are defined in the written documents provided to you during the estimate and contracting process.
Warranties & Disclaimers
Any references to warranties on this Site are general in nature. Actual warranties:
- Vary based on products and materials selected
- Depend on manufacturer terms and conditions
- May differ from example language shown on the Site
- Are explained in detail by a Home Expert during your appointment
- Are confirmed in the written contract and warranty documentation you receive
In the event of any conflict between the information on this Site and the written contract or warranty documents, the written contract and warranty documents will control.
UHE makes no express or implied warranties about the accuracy, completeness, or reliability of the information on this Site. Your use of the Site is at your own risk.
No Professional Advice
The content on this Site does not constitute legal, engineering, structural, architectural, or financial advice. Decisions about your home should be made after consultation with qualified professionals and with a UHE representative who has assessed your specific property conditions.
Intellectual Property
All content on this Site is owned by or licensed to United Home Experts and is protected by applicable intellectual property laws. This includes:
- Text, copy, and written descriptions
- Logos, trademarks, and branding elements
- Project photos and videos
- Graphics, icons, and design elements
You may not copy, reproduce, modify, distribute, display, or create derivative works from any content on this Site without our prior written consent, except for personal, non-commercial use that does not harm UHE or misrepresent our services.
Third-Party Links
This Site may contain links to third-party websites, including manufacturer websites, review platforms, social media sites, and other resources. These links are provided for convenience only.
We are not responsible for and do not endorse:
- The content on third-party websites
- The accuracy or completeness of information on those websites
- The privacy, security, or data practices of third-party sites
Your use of third-party websites is at your own risk and is governed by the terms and policies of those websites.
Appointments, Estimates & Promotions
When you submit your information through our Site to request a free estimate, consultation, or service visit, you authorize United Home Experts to contact you by phone, email, or text message regarding your request.
Please note:
- Submitting a request does not guarantee appointment availability or project acceptance
- All estimates are subject to an in-home or on-site assessment by a Home Expert
- Promotions and special offers may be subject to eligibility requirements, geographic limitations, and expiration dates
- Any financing references are subject to credit approval and the terms of third-party financing providers
Final pricing, scope of work, and project details will be outlined in your written proposal or contract.
Limitation of Liability
To the fullest extent permitted by law, United Home Experts will not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of this Site or reliance on any content on this Site.
This includes, without limitation, damages for:
- Loss of data or business
- Service interruptions or Site unavailability
- Errors or omissions in Site content
- Actions taken in reliance on website information
Service Areas & Eligibility
United Home Experts currently serves homeowners in Massachusetts, Rhode Island, Connecticut, Southern New Hampshire, and Southern Maine.
We reserve the right to:
- Decline projects that fall outside our service areas
- Decline projects that do not align with our service scope
- Refer certain types of work to other providers when appropriate
Information on this Site is intended primarily for homeowners in our active service areas.
Governing Law
These Terms and your use of this Site are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles.
Any dispute arising out of or relating to these Terms or your use of this Site shall be brought exclusively in the state or federal courts located in Massachusetts.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices, services, legal requirements, or other reasons.
When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Site after any changes are posted means you accept the revised Terms.
How to Contact Us
United Home Experts
60 Pleasant Street, Suite 1
Ashland, MA 01721
United States
Email: [email protected]
Phone: 508-881-8555
These Terms & Conditions are effective as of December 10, 2025. United Home Experts serves homeowners throughout Massachusetts, Rhode Island, Connecticut, Southern New Hampshire, and Southern Maine. We are committed to providing clear information about the use of this website and the limits of what is presented online compared to your written contract and in-home consultation.

